Summary
In this topic, we will discuss the following subjects:
1. Notice period requirements
If you decide not to renew your licence agreement with us, it is essential to notify Leevin Ireland in writing at info@leevinireland.com, at least, 30 days before your licence agreement ends. Failure to do so will result in the automatic renewal of your licence agreement.
To ensure a smooth check-out, please follow these steps:
Notice Submission: Submit your notice via email at least 30 days before the expiration of your licence agreement.
Confirmation Receipt: Await an email confirmation from Leevin Ireland acknowledging receipt of your notice.
Check-Out Documentation: As per the instructions in the confirmation email, send photos to demonstrate the room's condition as it was upon move-in, along with your IBAN for a European account. Additionally, complete our exit satisfaction survey.
Key Return: Please ensure the property keys are returned to the Leevin Ireland office by your designated check-out date. Failure to do your deposit will be deducted for each additional day that the keys are held because you haven't checked out yet.
Deposit Refund: Any outstanding dues or damages will be deducted from your security deposit. The remaining balance, if any, will be returned to you within 14 working days after your check-out.
Following these guidelines will help ensure a straightforward and hassle-free conclusion to your tenancy, facilitating the prompt return of your deposit where applicable.
2. Replacement
If you need to vacate your room before your license agreement has concluded, you are required to find a suitable replacement to take over your agreement. This arrangement allows you to reclaim your security deposit; the new customer will pay the deposit directly to Leevin, and the outgoing customer will receive a refund from Leevin. Without a suitable replacement, the security deposit will not be refunded.
Eligibility for Replacement Candidates: the replacement must be a student in Ireland, able to provide a school enrolment letter, or possess a landlord reference.
To ensure a smooth replacement, please follow these steps:
Replacement Request: At least 15 days before your departure, complete and submit the necessary documentation for the prospective customer’s evaluation via the Leevin Ireland Customer Replacement form (Leevin Ireland - Customer Replacement).
Evaluation Response: Leevin will assess the application within 2 working days. Should the candidate be rejected, you'll be informed via email. You will then need to find another suitable candidate and reapply.
Upon Approval: Follow the directions in the confirmation email, including submitting photos to verify the room's condition matches that at the start of your tenancy. Provide your IBAN for a European account to receive the deposit from Leevin and complete the exit satisfaction survey.
Deposit Refund to previous customer: Any outstanding dues or damages will be deducted from your security deposit. The remaining balance, if any, will be returned to you within 14 working days after check-out.
New customer’s licence agreement and payment: The new customer will receive the license agreement via email, which must be signed within three days to secure the room. The security deposit must be paid to Leevin Ireland at the office to finalize the license agreement. Payment responsibilities will commence from the check-in date, by the established payment schedule. Leevin Ireland only accepts payment for a full month's rent. Any agreement for payment of proportional days of accommodation must be made directly between the two parties involved.
Please note that all security deposits are to be paid to Leevin Ireland and will be refunded by Leevin Ireland upon departure. For the protection of our customers, any deposits must be transacted directly with Leevin Ireland. Leevin Ireland is not responsible for any deposits exchanged between customers.
Transition to New customer: Leevin will then continue its tenancy relationship with the new occupant upon their check-in.
3. Cleaning and property condition guidelines
When completing your check-out, you must remove all your items, thoroughly clean the room, take photographs for records, and securely lock the room. After either returning the key or handing it over to your replacement customer, please email us with the attached photos demonstrating the condition of the bedroom, like its state when you initially moved in. This ensures you fulfil your responsibility for maintaining the room's condition.
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